This blog describes my recent experience with PHOENIX CROYDON the SAAB MAIN DEALER, who gave me advice that may have put the lives and safety of me and my family at risk.

Saturday, 14 June 2008

Saab 93 2.0 litre engine problem

From the emails received so far (THANKS!), it appears that there is a well known and well documented fault with the Saab 93 2.0 litre engine, which I didn't know about when I bought the car, unfortunately!

Which means that all the messing around by Phoenix Saab Croydon's Service Department and the excuses were quite possibly just lies to avoid having to rectify the problem - a known problem!! I may be wrong on this and they have denied knowing about it, but I am left wondering how a Saab main dealer can be ignorant of a fault that has been documented by What Car? Magazine.

In my original blog, I linked to this What Car? article on Saab 9-3 ('98-'02) 2.0-litre engine which describes why a timing chain that lasts around 200,000 miles on some cars only lasts about 60,000 miles on the Saab 9-3.

In view of this, it seems that the advice given to me by the garage, who didn't at any time mention that this is a known and documented fault was even more unprofessional than I have previously feared. Especially as P stated that they had another 9-3 in with a timing chain problem at the same time as mine........

Is it just me, or does it really feel like a Saab Main Dealer should have had the guts and professionalism to own up and tell the truth about this........? Am I being naive to expect them to tell the truth........? Maybe they genuinely didn't know about this known and documented fault - it's a possibility.

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