This blog describes my recent experience with PHOENIX CROYDON the SAAB MAIN DEALER, who gave me advice that may have put the lives and safety of me and my family at risk.

Sunday, 22 June 2008

22/6/08 - A quick update on Phoenix Saab Croydon.........

..... or not, as the case may be!

Last week I received "update" calls from the Service Manage at Phoenix Saab Croydon on Monday, Tuesday and Wednesday evening.

Monday he told me he was going to speak to Saab about what seems to be an inherent fault with the car, both in terms of the head gasket leak and the timing chain problem.

Tuesday, he called me to explain that, due to a bomb alert across the road, he'd not accomplished much that day. I guess it's a bit more credible than "The dog ate my homework"!

Wednesday, he called to say he was still waiting to hear back - no news........

I heard nothing on Thursday, although it is my understanding that he may have had a visit from Saab Head Office that day.

And I heard nothing on Friday either...........

So, where are we.......? Well, the weather is lovely - perfect for putting the roof down on my shiny Saab 9-3!! However, due to the fact that it's probably not a good idea to drive the car, the best I can do is wash it and then watch the sunlight reflecting off the gleaming bodywork!!

The saga continues - I'll let you know what Phoenix Saab do next!

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